One of our key services is preventive legal advice under consumer law for individuals and companies offering sales and/or intermediary services through online or physical points of sale, as well as for those involved in the sale and/or intermediation of real estate.
In addition, we provide intensive support in investigations conducted before the Directorate General of Consumer Protection and Market Surveillance of the Ministry of Trade, and assist in resolving disputes before consumer arbitration committees and consumer courts. With the experience gained in this field, we provide both preventive legal advice and dispute resolution services to sellers and consumers alike.
- Preventive legal advice for sellers;
- Representation of clients in matters that have escalated into disputes and follow-up of litigation;
- Support in investigations carried out before the Ministry of Trade;
- Risk analysis under applicable legislation for sales conducted in stores and/or online and, where required, preparation of related documentation;
- Support to consumers in their applications and complaint procedures.
